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Home > RBF Indicator Compendium > Indicator Collections > Service Quality

Quality of Services

The quality of services collection includes results-based financing indicators that measure process of care, reaching standards of care, and patient satisfaction. Quality checklists are not included in the indicator compendium.

The RBF Indicator Compendium has three other collections: structural, service use and intervention coverage, and health outcomes and impact.

Title
Newborns receiving essential newborn care
Percent of antenatal care visits at which blood pressure was measured
Percent of children with severe acute malnutrition who are correctly prescribed therapeutic feeding
Percent of HIV positive pregnant women who received appropriate treatment in labor, according to PMTCT recommendations
Percent of mothers examined every 30 minutes during the first two hours after delivery
Percent of newborns with nothing harmful applied to cord (for home and facility deliveries)
Percent of pregnant women attending antenatal clinics screened for syphilis
Percent of pregnant women attending antenatal care services who were treated for syphilis
Percent of pregnant women who had weight checked at first ANC visit
Percent of pregnant women who were screened for anaemia
Percent of pregnant women who have a preparedness plan for birth and complications
Percent of women in the past 3 months for whom a partograph was completed
Percent of women with prolonged labour
Prevention of postpartum haemorrhage in health facilities
Severe systemic infection / sepsis in the postnatal period

The Results-based Financing Indicator Compendium for RMNCAH Initiatives provides a list of indicators that may be used in the design of programs that distribute incentives to healthcare providers for good performance. You may also find indicators that will be useful for the monitoring and evaluation of a results-based financing program for RMNCAH.

Download to MS Word: All of Service Quality

TB DIAH will run until September 2023, PMI Measure Malaria until June 2024, and D4I until September 2023.

MEASURE Evaluation is funded by USAID to strengthen capacity in developing countries to gather, interpret, and use data to improve health. We create tools and approaches for rigorous evaluations, providing evidence to address health challenges. And we strengthen health information systems so countries can make better decisions and sustain good health outcomes over time.

MEASURE Evaluation
Carolina Population Center
University of North Carolina at Chapel Hill
123 W Franklin St
Chapel Hill, North Carolina 27516
Email: measure@unc.edu
www.measureevaluation.org

MEASURE Evaluation is funded by the United States Agency for International Development (USAID) and the U.S. President's Emergency Plan for AIDS Relief (PEPFAR). The information provided on this web site is not official U.S. government information and does not necessarily represent the views of USAID, PEPFAR or the U.S. government.

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